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Reinventing Clinical Data Operations with Generative AI

Intelligent Document Processing for Healthcare Efficiency

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Company Profile

A global leader in clinical research & diagnostics.

Industry

Biotechnology / Healthcare / Life Sciences

Region

North America / Global

About the Client

The company is a pioneer in clinical genetic testing, specializing in rare diseases and oncology. By sequencing and interpreting patients' genomes, they deliver vital insights for preventative care and diagnosis.
0M+

Clinical Documents Processed

0.5X

Faster Data Extraction

0+

Global Locations Adopted

Challenge

The client managed more than 100 million clinical documents – mainly, unstructured clinical notes and pathology reports in inconsistent formats – essential for running tests, supporting providers, and enabling biopharma R&D.

As document volumes continued to increase, workflows became even more fragmented across intake, accessioning, data entry, and billing.

Manual clinical data workflows created an enterprise-wide bottleneck:

  • Slower turnaround times
  • Rising operational cost
  • Data inaccessible for analytics
  • Inability to adopt AI for scale

The client envisioned a radical transformation of its clinical data operations.

The Solution

GenAI-Powered IDP Pipeline

WebbyButter developed and deployed an Intelligent Document Processing (IDP) capability, depth-integrated into the client's existing AWS cloud infrastructure. Driven by custom-tuned Generative AI models, the solution doesn't just "read" documents—it understands the clinical context.
Process Architecture Diagram

The Outcome

Transformative Operational Results

By automating document processing, the organization reduced human error in data extraction by 99% and decreased document review time from 45 minutes to under 20 seconds per patient file.
0%

Reduction in Manual Entry

0.5X

Increase in Processing Speed

0%

Accuracy in Data Extraction

Case Study
"This technology has propelled our clinical operations years ahead. Processing speed and accuracy have transformed how we deliver patient insights."
VP of Clinical Data, Healthcare Giant

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